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Privacy Policy

Effective Date: August 1, 2025

At Noventra LLC, we value your privacy and are committed to protecting your personal data in accordance with international data protection laws including the GDPR (EU), CCPA/CPRA (USA – California), and the PDPL (UAE).

1. Who We Are

Noventra LLC
Business Centre, Sharjah Publishing City Free Zone
Sharjah, United Arab Emirates
Email: office@noventra-agency.com
Website: https://noventra-agency.com

2. Scope of This Policy

This Privacy Policy applies to visitors and users from all regions, including the European Union, United States, and United Arab Emirates, who interact with our website or services.

3. Data We Collect

We may collect the following data through our contact forms and tracking technologies:

  • Full Name
  • Company Name
  • Email Address
  • Phone Number
  • IP address, device type, browser, page views, session duration

4. How We Collect Data

We collect data through:

  • Contact forms voluntarily filled out by users
  • Cookies and tracking tools such as Facebook Pixel and Google Site Kit
  • Server logs on our hosting platform (Hostinger)

5. Legal Basis for Processing

  • GDPR: We process data based on your consent (Art. 6(1)(a)).
  • CCPA/CPRA: We use personal data only for business purposes; we do not sell personal data.
  • PDPL (UAE): We rely on clear consent and legal necessity to process personal information.

6. Third-Party Services

We use third-party tools which may process data under their own privacy policies:

7. Cookies

We use cookies for functionality, analytics, and marketing. You can manage cookie preferences through our banner or your browser. Full details are in our Cookies Policy.

8. Data Retention

We retain personal data only as long as necessary for the purposes it was collected, or as required by applicable law.

9. Data Security

We implement appropriate security measures (encryption, access control, hosting in secure data centers) to protect your information.

10. International Transfers

Your data may be transferred and stored outside your country, including the EU or US. We use appropriate safeguards (e.g., Standard Contractual Clauses) where required.

11. Your Rights by Region

GDPR (EU/EEA)
  • Access, rectification, erasure
  • Restriction or objection to processing
  • Data portability
  • Withdraw consent
  • Lodge a complaint with your local data authority
CCPA/CPRA (California)
  • Know what personal data we collect
  • Request deletion or correction
  • Opt out of sale/sharing of data
  • No discrimination for exercising your rights
PDPL (United Arab Emirates)
  • Access and copy of your personal data
  • Correction or deletion requests
  • Restriction of processing or objection to automated decisions
  • File complaints with the UAE Data Office

12. Children’s Privacy

Our website and services are not intended for children under the age of 13 (United States) or under 18 (UAE). We do not knowingly collect personal data from minors. If we become aware that a child has submitted data, we will delete it immediately.

13. Your Choices

  • You may withdraw consent at any time
  • You may opt out of cookies and marketing tracking
  • You may request to access or delete your personal data

14. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a new effective date.

15. Contact

To exercise your rights or for any questions, email us at: office@noventra-agency.com